Peace Heating And Air Conditioning

After spending the last 20 years in the south Florida heat, we recently moved back to North Carolina. This was my first experience with Peace Heating and Air. It's experiences like this one that help justify us moving back. The customer service was outstanding! Beginning with a minor scheduling issue due to the increase in call volume, Jason went above and beyond to keep my appointment time intact. Our technician Tyler was extremely thorough with maintaining our 3 units. He explained in detail his procedures, findings, and preventative maintenance tips. His demeanor was respectful and polite. Tyler answered all of my questions without hesitation and he was well adept in his knowledge of heating and A/C. I've had my fair share of issues with air conditioning in the humidity and blazing heat of south Florida; and of the dozens of experiences with different companies and their technicians, nothing has ever come close to the caliber of customer service I received from both Jason and Tyler. It's feels great to be back home in Mooresville, NC. Kudos to the Peace team!

Highly recommend! My husband and I just had a new HVAC installed and we are so impressed with Peace Heating and Air Conditioning. Knowledgeable, professional, on-time, great communication, kept to their quoted price, friendly. They did a wonderful job. Hunter and his coworker (sorry! I forgot his name) were both great. Hard workers. Top notch business! So glad we chose them. Our house is so cool and the system is working perfectly. Thank you for your service!

I cannot say enough great things about the experience I had with Peace Heating and Air Conditioning. From start to finish, the entire team went above and beyond; their professionalism and customer service was truly outstanding. What impressed me most was Brian personally coming to our home on a holiday. That level of dedication and commitment to customers is incredibly rare these days, which speaks volumes about the company’s values and leadership. He provided options without pressuring us, ensuring our peace of mind. Mickey, the Office Manager, was professional, thorough, and extremely helpful throughout the entire process. Communication was excellent, every question was answered promptly, and the scheduling and coordination were seamless. The installation team, Josh and Hunter Jones, did an amazing job. They were knowledgeable, respectful, hardworking, and paid close attention to every detail. Their workmanship was top-notch, and they left everything clean and organized when the job was complete. The new HVAC system is running perfectly, and my home has never been more comfortable. It’s clear this company takes pride in doing things the right way and genuinely cares about its customers. I highly recommend Peace Heating and Air Conditioning to anyone looking for honest, dependable, high-quality HVAC service. This was truly a 5-star experience from beginning to end!

I recommend these guys 100%! The tech they sent his name was Tyler very thorough very polite and very professional and very knowledgeable! He walked us through all the situations that were within our house and he gave us very good options! He did not pressure anything and he was very honest and forward about everything! If you're looking for a down to Earth honest HVAC company I would give these guys a call every time!

Tim and Jose at Peace Heating & Cooling were fantastic to work with. 5 stars all the way. They were professional, punctual, and took the time to thoroughly explain everything they were doing. You can tell they really care about doing the job right and making sure you’re comfortable with the process. What stood out most was that they went above and beyond by recommending improvements to our dryer vents as well. Something we hadn’t even considered, but will make a big difference for safety and efficiency. Highly recommend Tim and Jose if you’re looking for honest, knowledgeable, and reliable service!