Queen City Sweeps

I made myself clear as to my needs for aesthetic reasons and was not going to use the fireplace any longer. I wanted a new cap to replace the old one. What I got was just the chase cover. The owner appeared to know what he was doing, but the schedule got changed and I ACCOMMODATED THEM. There was a small inside job they said they could do for free. OK. The inside job should have only taken 5 minutes. “Tony” had to take measurements, go get the part, have it cut, and come back. The outside job now looks like a child started the project and got bored half way through. I was never given option A or B, just the chase cover OR chase cover and cap. When I asked “Tony” about the completed project, he gave some flimsy excuse that “ they don’t do that” they don’t replace the caps, it’s in good shape, you can have it painted. What?! The “free” inside job doesn’t fit. It fell as soon as I walked away. I just told Tony to leave. I didn’t even really care about the inside job. I am severely disappointed with the outside job. So embarrassed with the outcome that I will NOT even show anyone the before and after results. Now I’m hoping a different company can come and install a cap so that the job looks complete.

I had Queen City Sweeps install a wood burning insert into my existing masonry fireplace. There were some hiccups initially, but the ownership worked to sort them out even when more problems arose. They came to my house 4 times to make sure I was happy. Very impressed with the level of service and very happy with the final product. Two caveats: schedule way ahead, they get booked up, make sure you confirm measurements and final look to be sure you are satisfied with the install.

I simply can't say enough positive things about QC Sweeps, Brandon, and Crystal. When I had a problem they worked me into their already busy schedule and completely addressed the issue. Billing was more than fair. I've used QC Sweeps several times now and I can't think of any reason to use anyone else. I rarely, rarely give five star reviews, but they've earned every single one!

We had our old gas fire place insert replaced with an electric one two weeks ago. The guys at Queen City Sweeps did an amazing job. Professional, friendly, local company who truly cares about what’s best for the customer. They graciously worked around a last min change to the marble surround to make sure it was the look I wanted. Very happy with the final results and their phenomenal customer service!!! Would absolutely recommend them to family and friends.

Outstanding Gas Fireplace replacement. We recently had our 27 year old gas fireplace replaced by Queen City Sweeps, and we couldn’t be happier with the results. From start to finish, Brandon & Tony made the process smooth and efficient. Professionalism: Brandon & Tony were punctual, courteous, and highly professional. They arrived on time and worked diligently throughout the installation. Quality Workmanship: The craftsmanship of our new fireplace is exceptional. The attention to detail, precision, and care taken during the installation exceeded our expectations. You can't even tell they needed to remove the existing mantle and reinstall it. Cleanliness: Not only did they install the fireplace flawlessly, they ensured our furniture and flooring was protected and cleaned up every night before leaving for the day. No debris or mess. Efficiency: The installation was completed promptly, and they ensured that everything was in perfect working order before they left. Overall Experience: We highly recommend Queen City Sweeps for any fireplace installation needs. Their expertise, professionalism, and commitment to customer satisfaction are commendable.