Thriveworks Counseling & Psychiatry Cornelius

Last week, I scheduled an appt with Nicole Schroyer for today. Nicole canceled the appt today, less than 8 hours before the appt time, saying she isn't accepting new clients because she has a full schedule. So why did her profile say she was accepting new patients? Why was i able to be scheduled with her as a new patient? And most importantly, why did she wait til the day of the appt to cancel? She could have cancelled last week. And i looked at her availablity.... she has a lot of availability this week... you can't hold patients to a higher standard than your providers... patients have to pay a fee if we cancel less than 48 hours before the appt but providers can cancel day of? I'm glad this didn't work out, she is not aligned with my values and I would not have found value in working with her. Very unprofessional

I feel like Ms Wiley-Holman really took the time to listen to my daughter and let her speak. We only had one session so far but we are pleased.

My wife and I had a productive session with Amy. She is very practical in her approach. We both enjoy our sessions with her because she knows how to facilitate getting us to see both sides of our story. Very down to earth.

Krystal is an awesome therapist! I feel very comfortable talking with her. I would highly recommend her, especially for someone has experienced a loss.

I would give negative stars if I could. If you are struggling with depression or anxiety this place will only make it exponentially worse. They are a for-profit group and their number one concern is protecting themselves legally and financially. They will not listen to you or your circumstances. They will read off generic questionnaires and not give you an opportunity to provide any details on your life. They will interrupt you and spend more time talking than you will. They are uncomfortable if you experiencing grief and will crack inappropriate jokes and comments to get you to stop expressing your feelings. They are NOT supportive or helpful in any regard. In my own experience they have caused my own mental health to get worse than it was and gave me a traumatic experience where I fear I cannot seek out therapy in the future. If you are experiencing extreme depression, do not seek out this place as they will likely blackmail you with threats of involuntary hospitalization into spending hundreds at ED, even if you say that you are okay and not a danger. I will be filing a formal complaint to the board as I believe the therapist I had is unfit for this profession. I have consulted with multiple therapists and physiatrists, and agree this is the worst place they’ve seen in their experience . I hope anyone reading finds this helpful and is able to avoid the trauma I have experienced.