Food Lion

Great store employees. It’s nice seeing familiar friendly faces at checkout most times. I’ve had employees notice when I needed help with something and offer assistance before I’m brave to ask for help. Store is always clean inside. They don’t let the cashiers get backed up before opening a new register. There’s never any wait time at the customer service counter.

Good place. Is like the Winn Dixie, the place Looks very clean and people kind

I go to this store very frequently as it is the closest to my house. I have have seen and had lot of issues here, but I like to turn the other cheek so I usually just go about my way. I have had an elderly lady, probably 70s, be rude to me often, just in general, but she seems rude to everyone frequently so I never really take it personal. Shawn the manager is extremely rude. When customers are shopping he can often be found hanging out in the isles just small talking with female employees, not talking about work, and not paying attention when customers are coming, or need to get by. He has on more than one occasion been going similar direction as myself while in my wheelchair and has almost run into me jumping ahead of me instead of just letting me go by because he just cant seem to be polite and give courtesy. Today, both were rude beyond forgiveness, and I will never return to that store again. I bought some meat for dinner and brought it home to make it. As soon as I opened it, I could smell that it had soured. I went ahead and felt it to be sure, and it was definitely confirmed slimey and bad. I just had surgery Wednesday and was exhausted, and did not want to go back but had to if I wanted to have dinner. I put the meat in it's original packaging into a plastic ziplock because it smelled so bad and didnt want to get bacteria all over me or the car, or the store counter. I put the reciept and everything into the same bag it came in, and went to return it. The lady had just seen me buy it earlier and still said I brought it from home or another store, not thier store because it was in a plastic ziplock. I told her I live close by, went home and started to cook, and smelled it as being bad. And explained the bag. (She should know this working with food) She went and got Shawn, the rude manager, and the first thing out of his mouth was "that's from another store". I told him that I just bought it, and to look at the foodlion packaging that it is in and the reciept. He just got argumentative and didnt want to return it. I asked him to weigh it in front of me so we can all see it was the exact meat as labeled and bought just minutes ago. After arguing in front of customers for 5 minutes, he said that he would honor it this time, but not next time and that it was not thier meat. I told him there won't be a next time as I would not be returning. To which he replied good glad to hear it. Horrible customer service. Scarier than me buying the bad meat, is the fact that he completely didnt even consider that he could have and entire case shelf full of bad meat. I noticed, someone else may not and get seriously ill eating that spoiled meat. He and the lady at the customer service counter were completely rude as always, and ridiculous thinking someone would return another stores meat in their package. Who would go through the trouble and run around for $10 worth of meat? I have spent thousands there in the last year even though family and neighbors had warned me about the store being gross, and the people are rude because it was close. Boy were they right. I hold food and customer service to high standards as we put this food in our families stomachs, and spend too much money and time in regular neighborhood stores just to have poor quality and insulting, absolutely rude, and ridiculous mangers and people ruin our family's dinner appetite. We will definitely be going to a better quality store, with a better environment, and a more appreciative attitude towards regulars. There are more issue with the store, and especially produce, but it is not worth my time. It's just a horrible store, period.

Hot bar 20 minutes late being put out. When asking an employee how long it would be employee became rude, stating she’s the only person working and she’s moving as fast as possible. Maybe hire more reliable people to come into work so that things go smoothly and on time

Don't forget to sign-up for your MVP card and to use it. You'll literally save $100's, and there are rewards for shopping in specific departments and coupons you may "cut" online. This store continues to add new and better products, but they seem to have delivery issues for the Deli. For example, their new fried chicken is great if you can find it (and they haven't overcooked it). You may have a long wait when you need a cashier. A long line may snake out of the self check-out area, as well. It can be a very busy store. I've used the Food Lion app to order groceries and schedule a pick up time when they load the groceries into my vehicle. It works smoothly, and it is a wonderful help.